CITATION MANAGEMENT

ParkPlus offers the perfect combination of software to help you manage the entire citation
process. The citation management module issues, tracks, and manages parking citations. It consists of real time citation issuance through a handheld device, and the full citation life cycle. Our proprietary Bylaw Infraction Tracking System (BITS) tracks the complete life
cycle of every infraction issued.

Included in the ParkPlus BITS system is online payment functionality. You can offer this service to your customers, and decide what, if any, fee you charge for the service. Collect funds quickly and easily by letting ParkPlus integrate with your existing service provider. Our software is PCI DSS 3.2 compliant and we maintain a current certification with all updates.

SEARCHABLE DATA POINTS

  • Status of citation (issued, disputed, closed)

  • Payment status

  • Tag status

  • Court status (appearance, conviction, absence, paid)

  • Date tracking (date issued, 30, 60, 90 days out)

  • Bylaw cited (customized list for your business) 

MOBILE CITATION

This application facilitates the collection and entry of parking infraction information, by a parking enforcement officer (PEO) in real time to produce a printed ticket that may be placed on the infracting vehicle.

This application runs on the Android operating system via paired devices and mobile printers. It enables users to create parking citations, and print tickets relating to those parking citations. It also allows users to take pictures of parking infractions. Features of this module include:

  • Secured login and data load controlled by the back-end system

  • Device can function in an ‘offline’ situation after initial login

  • Ability to modify populated information in the back-end system that will propagate to all devices

  • Encryption setup for individual users; any work completed or being completed by user 1 cannot be seen if user 2 logs into the same device

  • Data entry simplified to drop-down selections and buttons where applicable

  • Real-time licence plate check, when data connection is available, to determine vehicle related information

  • Create and track ‘warning’ tickets 

  • Cancel a ticket for compliance purposes; information is tracking for reporting 

  • Capture up to 2 photos connected to the infraction in question

  • Confirmation check for the entered licence plate and summary of all collected information to ensure accuracy

  • Print and re-print tickets until they are submitted to the back-end system

  • Put tickets in a pending state and return later to update and/or print the infraction

BY-LAW INFRACTION TRACKING SYSTEM (BITS)

This application facilitates the collection and entry of parking infraction information, by a PEO in real-time to produce a printed ticket that may be placed on the infracting vehicle.

This application runs on the Android operating system via paired 

devices and mobile printers. It enables users to create parking citations, and print tickets relating to those parking citations. It also 

allows users to take pictures of parking infractions.

Click the image to the right to view a diagram of the BITS process.